Refund policy

Intro:

At BINRZQ, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, we're here to help.

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📦 Eligibility for Returns

• Product damaged ho.
• Wrong item receive hua ho.
• Return request 7 days ke andar ki jaye.
• Product unused aur original packaging mein ho.

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💳 Refund Process

• Product inspect hone ke baad refund approve hoga.
• Refund 3–7 business days mein process hoga.
• COD orders ka refund bank account ya preferred payment method mein diya jayega.

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🚚 Return Shipping

• Agar hamari taraf se mistake ho, return shipping free hogi.
• Agar customer ne apni marzi se return kiya, shipping charges apply ho sakte hain.

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❌ Non-Returnable Items

• Used products.
• Customer-damaged items.
• Clearance/Sale items (agar mention kiya gaya ho).

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📞 Need Help?

For any return or refund queries, contact our support team:

Email: check236gb@gmail.com
Phone / WhatsApp: 0346-0457103